Nikita Hindhaugh

Name Nikita Hindhaugh
Company Civil Service
Location Ashington
Last Known Job Role Executive Officer at Department for Work and Pensions (DWP)

Nikita Hindhaugh is an apprentice at Ashington Jobcentre. She started her Civil Service journey in a placement as part of Movement to Work.

Nikita said: “Before my placement, I was long-term unemployed. I was a carer and I was socially isolated. I had low self-esteem, low self-worth and no confidence at all. I wanted to find work but I struggled to stay motivated. Because of my isolation, I found it difficult to communicate with people in person. Now I’ve spoken at Civil Service Live.

My work coach had spoken to me about the Civil Service as a career before, but it all sounded too complicated and I felt like I wasn’t qualified. Then one day, I was offered and accepted a work experience opportunity at the jobcentre. It was a very real experience – it wasn’t watered down and I wasn’t wrapped in cotton wool or anything. It was just real… And challenging. The service that I was providing to the customers made me feel like I was making a real difference. It was transformational and empowering!

I had a really good, nurturing mentor, and the team all made me feel included. They gave me feedback and encouragement and it helped me to appreciate talents that I had overlooked. Feeling included and appreciated was a massive confidence boost. I’m still an introvert, but since I have joined the Civil Service I have never felt limited by it.

I have recently taken over line management of the Movement to Work placements, because I want to give them what I had when I did my placement.

My Movement to Work placement opened my eyes to the possibilities of the Civil Service as a career and negated my self-doubts. It was the first big step in making me the person that I am today and I’m so grateful to have been given the opportunity.”