Learning and Development Manager

We have an exciting 12-month fixed term opportunity for a Learning & Development Manager in our Learning Delivery team. You’ll be part of the team who are leading a culture that empowers and inspires people to learn and grow.

The role of the Learning & Development Manager plays a key role in supporting our talent strategy pillars of building capability and succession.

About us…

Serving with pride since 1898, Mitchells & Butlers are the heart of UK hospitality. In fact, you already know us, even if you don’t realise it! We own and run more than 1,600 pubs, bars and restaurants including the stylish All Bar One brand, legendary Miller & Carter steakhouses, and the iconic Toby Carvery.

What’s in it for me?

• A Company Car or car allowance
• Love eating out? You'll love it even more with a massive 33% discount across all our brands, whether it’s a Miller & Carter date night or a Toby Carvery family roast we’ve got you covered on every social occasion.
• Never a dull moment - fun, laughs and lifelong friends!
• Flexible working – to fit around the other important things in life, there’ll be a mixture of working from home and working in the business
• 26 days annual leave plus bank holidays

What makes Mitchells & Butlers a great place to work?

We really care about our colleagues, and we’re an employer that keeps a promise. As one of the largest employers in the country, with over 44,000 people working for us, we have the responsibility of valuing every contribution from a diverse workforce that are representative of our guests, and who make us stronger. We continue to build a culture that values our differences and embraces them as strengths, and we recognise that there is always work to be done.

What will I be doing as Learning & Development Manager?

• Delivering face to face and online training workshops to retail and retail support teams
• Leading, inducting, and developing our Trainers and Learning Partners to deliver high virtual and face to face training / facilitation in line with our team vision and goals.
• Supporting the delivery and evolution of induction programmes to ensure new starters receive an inspiring induction
• Ensuring managers have the skills to complete regular catch ups and feedback with their teams to build capability, improve business performance, and grow talent.
• Evaluating and evolving training delivery to ensure business investment training is delivered to an exceptional standard.
• Ensuring that training programmes are co-ordinated, designed, maintained, evaluated, and updated as necessary in line with company strategy and adult learning principles.

What you’ll need to bring to the Learning & Development Manager role:

• An experienced facilitator (minimum of two years’ experience in a training role) delivering leadership training (face to face and online)
• Expert knowledge in using a Learning Management System to support learning delivery
• Passionate about people development and learner experience
• Strong coaching skills
• A drive to give and receive feedback for personal growth
• Confident communicator (both verbally and written) with excellent interpersonal skills
• Team leading experience and / or stakeholder management
• IT literate, organised, experience of leading projects through to conclusion
• TAP training delivery certified (or equivalent group training qualification)
• You’ll be prepared to deliver training one Saturday in six and some evenings up to 8.30pm

At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect, and allyship, we create a sense of belonging, engagement and teamwork which are essential to delivering great guest experiences. Join us and be a part of a great team.

This is a mobile working role, you need a driving license for this position.

Interviews will be held on 29th January 2026 @ Retail Support Centre, Fleet Street, Birmingham